All new orders are handmade in California. Due to enormous demand, shipping starts October 15th.
In the USA, jimmyCASE provides no charge US Postal Service First Class package shipping. US Postal Service First Class generally delivers within 4 business days, but please note their reported service standard is 7-10 business days. Domestically, we provide Priority Mail as an option for an additional cost of $7.50 and Priority Mail Express for $25.00. We will attempt to ship Priority more quickly than our 5 business day standard, but cannot guarantee it.
We provide a 30 day no-risk guarantee. If for any reason you aren't happy with your jimmyCASE, you may return it for a full refund within 30 days of purchase. This guarantee applies to the first unit in any order. Returns on multiple units will incur a 20% restocking fee upon return.
jimmyCASE products come with a one-year limited warranty from defects in materials and craftsmanship for one year from original date of purchase when used under normal conditions and for the purpose intended.
Exceptions: Light colored fabrics tend to show dirt, and the no-risk guarantee does not apply for this. We will not accept returns for dirt issues.